Frequently Asked Questions
Everything you need to know about transforming your space with Poster Wall.
What materials are used for your posters?
All our posters are printed on high-quality 200gsm museum-grade matte paper using archival inks to ensure vibrant colors and long-lasting durability.
Do the posters come with frames included?
By default, our posters are sold as prints only. However, you can select our premium framing option on the product page to receive your art ready-to-hang in wood or metal frames.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping can take between 10-21 business days depending on your location.
What is your return policy for damaged items?
If your poster arrives damaged during transit, please contact us within 48 hours of delivery with photos of the damage, and we will send a replacement free of charge.
Can I request a custom size for a specific poster?
Yes, we offer custom sizing for most designs. Please reach out to our support team with the dimensions you require, and we will provide you with a custom quote.
How are the posters packaged for shipping?
Unframed posters are carefully rolled in protective tissue paper and shipped in heavy-duty cardboard tubes to prevent any creasing or damage.