Returns & Exchanges
At Poster Wall, we want you to love your space, which is why we offer a 30-day return policy on all our premium art prints and frames. If your new wall decor isn't the perfect fit, we are here to help with a straightforward and hassle-free return process.
Initiate Your Request
Log in to our returns portal using your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the posters back into their original protective tubes or flat packaging to ensure they are not creased during transit.
Label and Ship
Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned artwork, we will process your refund or ship your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing